Online shops · Essex

E-commerce website design in Essex

Online shops that look good on a phone, take card payments and are easy for you to run. A bespoke shop of up to 100 products is £4,995, fixed price, live in 14 days.

Selling online should be simple

Plenty of small businesses in Essex have products people want and no easy way to sell them online. Some take orders by phone and email and keep track on a spreadsheet. Others have a shop that looks dated on a phone, loses customers at the checkout and needs a phone call to the developer every time a price changes.

The options for fixing it can feel extreme. A do-it-yourself shop builder is cheap to start but eats your evenings, and still ends up looking like a template. A specialist e-commerce agency will build something excellent, but the quotes often start where a small business’s budget ends.

How we do it differently

A published price for a proper shop. Our Gold package is £4,995 and includes a bespoke online shop of up to 100 products with card payments, live in 14 days. That price is on our prices page for anyone to see, and it is fixed in writing before we start. If you need more, such as a large catalogue, trade accounts or a link to your stock or accounting system, Diamond covers advanced e-commerce from £6,500. Our guide to what an e-commerce website costs explains the running costs too, so nothing comes as a surprise.

One person who understands the whole shop. Waltham Websites was founded in 2007 and relaunched in 2026 by Fay O’Leary, who has built shops for Essex businesses alongside 18 years of websites. Fay designs your shop, sets up payments and delivery, and checks every page herself before it goes live.

Fast, because AI does the repetitive work. Loading products, building category pages and writing the code behind them used to take weeks. AI now handles much of it, which is how we can go live in 14 days. A person still makes every design decision and tests the checkout on real phones before the first customer sees it. That approach comes from a year Fay spent leading AI automation for a national company.

Built to be found. A shop nobody finds does not sell. Every product and category page gets proper titles, descriptions and structured data, so Google, and AI assistants such as ChatGPT and Gemini, understand what you sell and who it is for.

Which platform?

There is no single right answer. Some shops are best on a hosted platform with a monthly fee; others suit a site you own outright with lower running costs. We look at how many products you sell, how often they change and how much you want to manage yourself, then recommend one and explain why. If you want to read up first, our comparison of Shopify and WooCommerce sets out the trade-offs for UK small businesses.

Who it is for

  • Makers and independent retailers moving from markets, social media or phone orders to a proper online shop.
  • Food, drink and hospitality businesses selling gift cards, hampers, coffee or local produce.
  • Trade suppliers who want customers to order online instead of ringing the office.
  • Existing shops that look dated or lose customers at the checkout. A website redesign carries your products and rankings across.

If you only need a few products alongside your services, a standard website design package may be enough, and we will tell you so. Once your shop is live, SEO and AI search plans help more people find it.

The studio is in Great Waltham, near Chelmsford, and we build shops for businesses across the county, including Chelmsford and Colchester, as well as London.

What you get

Everything you need, nothing you don’t.

  • A shop designed around your products

    A bespoke design that shows your products at their best, with clear categories, filters and search so customers find what they want quickly.

  • Card payments from day one

    Secure checkout with card payments set up and tested before launch, so you can take your first order the day the shop goes live.

  • Easy to run yourself

    Add products, change prices, manage stock and process orders without calling us. We train you at handover and give you a short guide to keep.

  • Product pages that rank

    Each product and category gets its own title, description and structured data, so your products can appear in Google results and AI shopping answers.

  • Built for phone shoppers

    Many of your customers will shop on a phone, so the basket and checkout are designed for thumbs first and tested on real devices.

  • Delivery, tax and the small print

    Delivery rates, collection options, VAT settings, and the terms, returns and privacy pages a UK shop needs, all set up for you.

  • An AI assistant for customer questions

    Gold includes an AI chat assistant trained on your products and policies, which answers common questions at any hour.

Prices

Website packages

Published, fixed and agreed in writing. See all our prices.

Bronze

£1,295

Sole traders and trades who want a proper, professional site.

  • Up to 5 pages
  • Designed around your logo and colours
  • Titles, descriptions and sitemap set up for Google
  • Google Business Profile set up
  • Contact form, map and tap-to-call
  • We polish the text you send us
  • Live in 7 days
Start with Bronze
Most popular

Silver

£2,495

Growing businesses that want more enquiries every month.

  • Up to 12 pages
  • Custom design
  • We write all your page copy
  • 2 town pages to win nearby searches
  • Schema markup and a blog
  • Quote or booking form and reviews
  • Live in 10 days
Start with Silver

Gold

£4,995

Shops and firms that want to lead their area.

  • Up to 25 pages, or a shop of up to 100 products
  • Fully bespoke design
  • Online shop with card payments
  • AI chat assistant trained on your business
  • 6 town pages and a keyword plan
  • Everything in Silver
  • Live in 14 days
Start with Gold

Diamond

£6,500+

Bigger projects that need more than a website.

  • Unlimited pages
  • Advanced e-commerce
  • Custom web apps and integrations
  • Branding package
  • SEO content strategy
  • Ongoing support
  • Timeline scoped with you
Talk about Diamond

Relaunch offer your first month of Local SEO free with any website or redesign booked by 19 December 2026.

How we work

Four steps, no surprises.

  1. Discover

    A free 20-minute call. We learn your business, customers and goals, then send a fixed price within one working day.

  2. Design

    You see your new homepage on your own phone within days, and tell us what to change.

  3. Build

    Every page built, written and tested on every device, with Google and AI search set up from the start.

  4. Grow

    We launch, then keep you safe, fast and climbing with care and SEO plans.

What clients say

“Fay worked tirelessly with encouragement, creativity, passion and professionalism. We are super proud of our website.”

Tessa Hawes, MiniMe Mindfulness

“Painless and very swift service. Within a few days, had a brand new website.”

Tony Hague, SaniScreen

“Friendly, great communication and a fantastic result. We highly recommend and you won’t be disappointed.”

Justin Malia, Cobra Sealants

“Fay produced a brilliant website for me. Very friendly, efficient and professional service.”

Joanne Lees, Joanne Lees Interiors

Questions

E-commerce website design: your questions answered.

Can’t see yours? Call or text 07922 652180.

Areas we cover

How much does an e-commerce website cost?

Our Gold package is £4,995 and includes a bespoke online shop of up to 100 products with card payments, live in 14 days. Larger catalogues, trade pricing or links to stock and accounting systems come under Diamond, from £6,500, with the price fixed in writing before we start.

How many products can I sell?

Gold covers a shop of up to 100 products, which we load and set up for you. Diamond has no product limit and includes advanced e-commerce such as product imports, variations at scale and integrations.

How do I get paid?

Customers pay by card at checkout and the money goes to your own payment provider account, not through us. We set up the account connection and test real payments before launch.

Which e-commerce platform do you use?

We choose the platform that suits your products, budget and how much you want to manage yourself, and explain the choice in plain English before you commit. Our guide to Shopify and WooCommerce sets out the trade-offs if you want to read up first.

Are there monthly costs as well?

Yes, every online shop has some running costs: hosting or a platform subscription, and the payment provider's fee on each sale. We list these in your quote so the full cost is clear before you start.

Can you move my existing shop to a new site?

Yes, we can carry over your products and content, and redirect old product addresses so you keep your Google rankings. This is covered by our Gold redesign package at £3,495.

Can I manage stock and orders myself?

Yes, you add products, update stock and process orders from a simple dashboard. We train you at handover, and care plans from £95 a month include help whenever you need it.

How long does it take to build an online shop?

A Gold shop goes live 14 days after sign-off, as long as we have your product details and photos on time. Diamond projects get a timeline agreed with you at the start.

Let’s build something that works.

Tell us what you need. Fay replies personally within one working day with a recommendation and a fixed price.

Call 07922 652180 Start a project